The most important points in communication with your cleaner

Are you thinking of hiring a cleaning company? That is definitely a wise choice, especially if you are hard pressed by time and other duties, as a result of which the hygiene and cleanliness of your home suffer.

Obviously, you want to hire a cleaning company with history in this industry so that the job is done on a professional level. However, most people do not recognise the fact that good communication with the staff of any company has the potential to improve things a lot. All things considered, this is your home that a domestic cleaner is going to clean, so you should be able to communicate your preferences and requirements. In order to improve the communication with your cleaner, you should follow certain steps:

• Outline your requirements beforehand – it is very important to communicate with the cleaner before they start working in your home. They should be made aware what it is that you want from them, be it cleaning a specific area or just general duty around the place. After all, every property is unique and there are different requirements. You should also know that it is very important for the company to know what you have hired them for. Not only will they be able to accommodate your needs the best way then, but also support their marketing efforts. In fact, most companies will invest effort to find this out even if you forget to share it, as they understand that cleaning is personal and that it should be tailored to suit your needs.
• Mention past experience – when it comes to replacing one cleaning company with another, it is actually a smart thing to share what the other company did wrong and why you are hiring the new one. That way the cleaners they send will be extra careful and keep in mind any specific requirements so that they don’t make the same mistake. That ought to ensure the new service is much better than the old one and that you are satisfied by the provided cleaning.
• Note special requirements – there are general requirements that every cleaning company follows and then there are specific details that you and your family may have. Surely, you must alert the company in this case. For instance, if you or any member of your family has an allergy that can be potentially exacerbated by a certain cleaning product, you wouldn’t want the cleaner to use that. Tell them to focus on using green cleaning solutions instead.
  
• Get a checklist ready – if you have a domestic cleaner coming to your home on a regular basis, it is better to leave a checklist for them every single time. This is a much better option than letting them wonder what to do. Most reputable companies offer a list of regular services, but you should still make sure that they meet your requirements and change the list if that is not the case. Just ensure the services you require fall within the category of domestic cleaning and are not separate services that you will need to pay extra for.
• Have a point of contact – hopefully you have hired a company that has a solid vetting process in place. Still, you should ask them to provide as much info on the cleaner that is about to clean your home as possible. Additionally, have the contact of someone who is in charge, so that you know who to turn to in case there is something you are not happy about.

All in all, communicate often and communicate all that you want with your cleaner and the company they are from. That is how you will establish a mutually beneficial relationship.

© Top TD Cleaning Company